Apple Shops and Apple Approved Service Suppliers have a brand new software of their arsenal to find out if a buyer’s iPhone unexpectedly restarts.

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When a buyer with an iPhone 11 or later studies that their gadget has restarted unexpectedly, Apple Shops and Apple Approved Service Suppliers can run a brand new System Stability diagnostic software, which can consider gadget analytics logs to find out if there have been a number of sudden restarts through the previous 14 days.

If the analysis determines that sudden restarts are occurring, Apple advises technicians to proceed with {hardware} restore, in line with an inside memo obtained by Apple. Mac rumors. If the analysis is profitable, Apple advises technicians to direct the shopper to a brand new assist doc with suggestions for {hardware} and software program troubleshooting.

A brand new diagnostic software gives Apple technicians with a sooner strategy to decide if a buyer’s iPhone restarts unexpectedly in comparison with current strategies, equivalent to restoring the gadget or manually reviewing analytics logs for kernel panics.

The brand new “System Stability” diagnostic package is a part of the Apple Service Toolkit 2.

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